Glosslab – The New Standard In Nail Care
Resident Magazine interviewed Rachel Apfel Glass, founder of GLOSSLAB to learn more about this new and modernized hair salon business that every New Yorker talks about.
RM: Tell us more about you and how you started Glosslab.
Rachel Apfel Glass: I worked in hedge fund fundraising for 10 years and was always in search of a quick, clean manicure because of my busy lifestyle. I always felt like manicures were errands; a very joyless and inefficient experience. I talked about recreating the nail space for years. After having my second daughter and ultimately leaving the world of finance, I decided to make it happen. I started Glosslab to create a true “brand” in the manicure space, to provide others with the opportunity to get a quick, seamless manicure.
RM: What have been the biggest challenges you’ve had to overcome?
Rachel Apfel Glass: Time management while raising capital was certainly a challenge – we had our heads down focused on operations and expansion but had to balance that with the time necessary to complete the fundraising process.
RM: Tell us about the new location in Tribeca?
Rachel Apfel Glass: We are so excited to join the Tribeca community. This is an updated location with our signature polish wall concept, waterless services (as always!) and clean air ventilation.
RM: What differentiates you from other nails salons?
Rachel Apfel Glass: Glosslab is hygiene and efficiency first with an unprecedented membership-based model. We are laser-focused on the customer experience and how we can make getting a manicure an “efficient oasis” – efficiency combined with an elevated experience. For products, we focus on both performance and clean formulas. We launched our Gel Eraser earlier this year which is game-changing in gel polish removal. The most damaging part of gel manicures is the removal – acetone soak and then scraping on nails. Our Gel Eraser applies like a clear polish and the gel polish literally bubbles off! It has sold out 3 times this year and has a cult following!
RM: What do you feel is the biggest strength of your company right now?
Rachel Apfel Glass: I founded Glosslab on five key pillars including: Hygiene, Efficiency, Innovation, Expertise and Empowerment. All of these make us unique and are strengths.
RM: What goal/s do you have for the company?
Rachel Apfel Glass: I hope to see a Glosslab on many corners throughout the country!
RM: What are your outside interests?
Rachel Apfel Glass: I always try and incorporate some self-care into my routine. For me, this is yoga, meditation and making sure I have time each day that’s mine alone (which is sometimes hard with 2 young girls!)
RM: What is your daily routine?
Rachel Apfel Glass: I wake up super early, this is usually my me-time… workout and meditation. School drop off and then Glosslab all day!
RM: What’s your favorite restaurant in New York?
Rachel Apfel Glass: I live in Tribeca and love Bubby’s for an early dinner with my husband and two young daughters.